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SilentFury007's avatar
SilentFury007
5 years ago
Solved

controller doesn't work at all madden 21 pc

I am using an Xbox Elite 2 controller both wirelessly AND via USB-C on my PC. When the game loads up, it's as if I have the left stick held down in a random direction, as the on-screen selection just...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @SilentFury007, 

    Do you have any other USB input devices connected to your PC in addition to your controller, mouse, and keyboard? If so, can you try disconnecting any other devices to test and see if that helps at all? 

    /Kent

MUDCITYRODENTS's avatar
MUDCITYRODENTS
5 years ago
@SilentFury007 Had identical issues trying to use madden 21 with keyboard and mouse. Disconnected waited throttle and issue resolved. The to all who suggested the solution.
MUDCITYRODENTS's avatar
MUDCITYRODENTS
5 years ago

Oops, I spoke too soon!  Saitek throttle disconnect slowed the erratic buttons jumping around, however as soon as I selected an option, the invisible mouse pointer happened again and erratic jumping came back (albeit at a slower rate.   Sigh

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @MUDCITYRODENTS, 


    Did you disconnect the throttle while the game was already running? Have you tried disconnecting it before launching Madden NFL 21 to see if that makes any difference at all? I'm wondering if the game just isn't happy with the input device changing while it's already running. 

    /Kent

    • MUDCITYRODENTS's avatar
      MUDCITYRODENTS
      5 years ago

      Hello Kent,

      Thank you for the response.  Short answer is Yes.   Even gone so far as a clean install of Origin and Madden21.   Still same issue.

      • MyXlo1's avatar
        MyXlo1
        5 years ago

        I'm having the same issue. I did a clean install of windows and tested things before reverting back to my backup. It's so infuriating that I can't even play the game with my controller. I have tried everything I can possibly think off, except refunding the game I guess 🙂

  • MUDCITYRODENTS's avatar
    MUDCITYRODENTS
    5 years ago

    FINALLY got in touch with the EA tech support team.   After a pleasant discussion and a short wait, I was informed that the EA team knows about the issue and is working on it.  NO estimated time to fix.   Not real jazzed about the news that I purchased a known defective game.  I expected better.

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