Controller freeze during play selection
Product: Madden NFL 21 Platform:Xbox Series X Which console generation do you have? Microsoft Xbox Series X What is your gamertag/PSN ID? bmac1575 Date/time issue occurred April 17 What type of ...
Forum Discussion
@bmac1575This started happening to me too just this past week. Never experienced this before that but now it’s quite frequent happens at least once per game. I’m on xb1
not sure whether my suggestion is helpful but if the issue started to be there only recently, maybe the issue is related to the cache? the game saves some (user-specific) information in the cache to speed up loading processes. so, maybe something corrupted is stored there that causes the issue for you? did you @HaisamXXX already try to clean the cache? how to do it: Clear cache to fix problems with your games
hope that helps, but I have to admit that it is just a shot in the dark. good luck!
- EA_Blueberry
Community Admin
We have a similar thread here: https://answers.ea.com/t5/Bug-Reports/CFM-User-game-freezes-on-playcall-screen/m-p/9773579#U9773579
Please add your details to that thread so we can continue to gather reports for the team. So far we've had some trouble finding a concrete workaround for this. Thank you for coming to the forums to let us know and if you stumble across any findings you think could help the Madden QA team please share! I know it must be tough to play when this happens, if any news comes up we'll share it with you here ASAP.
