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jjbyrd04's avatar
jjbyrd04
Rising Veteran
5 years ago

Controls not working

Product: Madden NFL 21 Platform:PC Which console generation do you have? PlayStation 4 What is your gamertag/PSN ID? Date/time issue occurred 9/14/2020 10:00PM What type of issue do you have? Ga...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @jjbyrd04, 

It sounds like the game is reading inputs from a different source besides your controller. Do you have any other USB input devices connected to your PC aside from the controller, mouse, and keyboard? If so, can you try disconnecting the other device(s) to see if that helps at all? 

/Kent

jjbyrd04's avatar
jjbyrd04
Rising Veteran
5 years ago

I have no other inputs. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @jjbyrd04 


    Would you mind posting a DxDiag when you've got the chance so we can take a look? For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thanks!

    /Kent

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