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midoronaldo69's avatar
midoronaldo69
5 years ago
Solved

DCs during weekend league again!

Product: Madden NFL 21 Platform:Sony Playstation 4 Which console generation do you have? Sony PlayStation 4 What is your gamertag/PSN ID? M_mido69 Date/time issue occurred 12/6/2020 3:30pm What ...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @midoronaldo69 

    I'm glad to hear everything is working normally now. The best I can do is troubleshoot your connection. If you'd like to do that, please let me know. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @midoronaldo69 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

  • midoronaldo69's avatar
    midoronaldo69
    5 years ago
    @EA_Aljo everything is working normally already that's not the point, the point is I have got disconnected and because of that I got a loss that prevented me from reaching legend rank. I'd like a comprise here not telling me how to restart my system and equipment. Thank you
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @midoronaldo69 

      I'm glad to hear everything is working normally now. The best I can do is troubleshoot your connection. If you'd like to do that, please let me know. Thanks!

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