Dev traits not revealing

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? Playstation 4 Pro
What is your gamertag/PSN ID? Recon_NZ_
Date/time issue occurred always
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
Summarize your bug Hidden Trait Rookies have their downs counter re-set to 0 all the time - so their dev trait and abilities are never revealed.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Run an CFM online - play the weeks. The downs counter to reveal the rookie dev trait seem to work if u sim the games - if u actually play the games and exit out of franchise etc, they re-set the downs count back to zero,
What happens when the bug occurs? Hidden rookies have their downs counter re-set. Impact is they never have their traits revealed, even though their stats show them playing way more than the 500 snaps required.
What do you expect to see? Downs counter should work!
PS4 Crash Reporting: Please copy the text you put in the crash report here. a
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