DirectX Error (DXGI_ERROR_DEVICE_REMOVED)
i keep getting a directx error after playing madden for a few "device removed" I have an Alienware R7 i7 8700 nVidia 2070rtx with latest drivers
Forum Discussion
no i havent.. doing so now
didnt work
EA_CadeThe Sims Team
@DanTheButcher417 Sorry for the delay, was out of office. Were you able to get this working?
Sure didn't.. got through half a game and it crashed again.. out of all the games in my library, Madden 19 is the only one I get the error with .
- EA_Cade
@DanTheButcher417 Can you please try the following steps to see if they help?
Clear Origin cache:
Completely log out and close down Origin
Hold down the Windows key and R
Type in "%ProgramData%" (without quotes) and click OK
Now open the Origin folder.
Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
Hold down the Windows key and R
Type in "%AppData%" (without quotes) and click OK
This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
Click on the word "AppData" at the top of your window
Open the Local folder here
Delete the Origin folder listed here
Restart your PC and log back into Origin
Delete temp files:
Open the Start Menu and type %temp% or click on the Run option in the Start Menu and type %temp% in the Run field where you can press Enter and the Temp folder should open.
From here you can delete all files found in this folder.
Perform a Clean Boot of your PC:
You can find the steps to do so here: https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/
Run the setup file Origin with Admin rights:
The steps to do so are here: http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2
