Forum Discussion

badmutha2's avatar
badmutha2
5 years ago

DirectX error DXGI error not found

Product: Madden NFL 21 Platform:PC Which console generation do you have? What is your gamertag/PSN ID? badmutha2 Date/time issue occurred All the time What type of issue do you have? Crash/Free...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
5 years ago

@badmutha2 

A few things: 

  • Your video driver installer crashed, redownload a fresh installer and perform a clean install (via the advanced install option) again.
  • Disable or remove one of your GPUs, having two installed/active can cause issues.
  • Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

Thanks.

  • badmutha2's avatar
    badmutha2
    5 years ago

    Thank you  so much for responding. I'll give that a shot. And report back. 

  • badmutha2's avatar
    badmutha2
    5 years ago

    Thank you!
    It was disabling the other card that did the trick. Now it's working great. 

    Thank you again. 

About Madden NFL Franchise Discussion

Playing any other Madden Games? Talk about your experience on our community forums.33,100 PostsLatest Activity: 3 years ago