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csuperman7's avatar
csuperman7
7 years ago
Solved

Does anyone else have an issue with controller mapping?

I just want to make sure I'm not the only one having it. The controller is improperly mapped. Here are issues I've found: * Select button is permanently pressed down. When you press it to get help, ...
  • csuperman7's avatar
    csuperman7
    7 years ago
    @EA_Blueberry Thanks, I'm running all of these now. For the most part, repairing the game and restarting my computer fixed /most/ of the issues. I'm going to try again tonight after work and I'll let you know. However, I have a feeling that this will have solved everything! Your suggestions on lagging/stuttering helped as well.
csuperman7's avatar
csuperman7
7 years ago
@Hydra_THART I don't know if this will help you, but Repairing the game from Origin fixed that issue for me.  It still calls a timeout every single play though... :-\
  • csuperman7's avatar
    csuperman7
    7 years ago

    I'm using ZD-C Wired Gaming Controller USB Gamepad for PC(Windows XP/7/8/10) & Playstation 3 & Android & Steam (copied directly from Amazon) and dxdiag attached.

    After using Repair, that fixed some of the issues.  When I restarted the computer, that fixed others.  If I Alt-Tab out of the game, they resurface.  If I click anything that opens a web browser (for example, registering for Madden Rewards), it causes the issues to resurface.  They are fixed by exiting out of the game and re-launching it.

    I found another mapping issues.  Pre-snap on defense, I push up on the control pad to switch to the defensive camera.  When I do that, it opens up the Defensive Shift, as though I had pressed Y.  If I press up again, it takes it as R-stick up and backs up my DBs.

    Thanks for responding!  Hopefully we can find out if these are issues that EA can fix... Or if the issues are on my end.

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      7 years ago

      @csuperman7 

      Can you try updating to the latest build of Windows 10, update the driver for your video card, and try right-clicking on the game in Origin to select "Repair" to see if that helps?

      I'd also check to see if your gaming controller has the latest driver update for it too. Reinstalling the game again should be considered if none of these solutions work. What you're describing could very well be corrupted data from the download/installation.

      Please get back to us with the results so we can notify the team on whether it's still lingering. We're not seeing too many other reports on this so I'm more inclined it's technical related that we can work out, or it's a rare bug until we start to get more players jumping into the game that will highlight more affected players.

      To update to the latest build of Windows 10 search "Windows Updates" in the desktop search bar to check for pending updates.

      To download the latest driver for your Nvidia card visit their official site here.

      For your controller:

      1. In the search box on the taskbar, enter device manager, then select Device Manager.
      2. Select a category to see names of devices, then right-click (or press and hold) the one you'd like to update.
      3. Select Update Driver.
      4. Select Search automatically for updated driver software.
      • csuperman7's avatar
        csuperman7
        7 years ago
        @EA_Blueberry Thanks, I'm running all of these now. For the most part, repairing the game and restarting my computer fixed /most/ of the issues. I'm going to try again tonight after work and I'll let you know. However, I have a feeling that this will have solved everything! Your suggestions on lagging/stuttering helped as well.

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