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Product: Madden NFL 22 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 What is your gamertag/PSN ID? mrwuggles28 Date/time issue occurred 12/19/22 What type of i...
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EA_Blueberry
Community Manager
Community ManagerHello, @mrwuggles28
If you are missing a game mode(s) tile from the main menu or have either an auction house or trade block lock icon, this indicates your account has received action. Contact our Terms of Service team for further information.
PLEASE NOTE: THERE COULD BE A SLIGHT DELAY WHEN OUR SUPPORT TEAM WILL RECEIVE INFO REGARDING YOUR ACCOUNT ACTION.
Q.) Is there a place I can check to see if I've been banned?
A.) You should receive an email from our Terms of Service team.
A.) You can also check your ban history here.
Q.) Where do I find out more info about my suspension or ban?
A.) Check the email address associated with your EA account.
Q.) I am missing game modes from the menu, does this mean I was suspended or banned?
A.) Yes, please check the email address associated with your EA account or contact our Support team for more details.
Q.) I want to dispute this suspension/ban. What do I do?
A.) Contact our Terms of Service team by filing a case here
For full details on EA's Terms of Service and User Agreement:
