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rfazz's avatar
rfazz
5 years ago

Download new patch now can’t get into game

I downloaded the new patch and now I can’t even get onto the game at all.  It starts loading and then kicks me to XBox Home screen. WTF!  
rfazz's avatar
rfazz
5 years ago

@EA_Kent picture of downloading screen. Stops installation immediately. 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago
@rfazz Thank you for the picture. Have you tried deleting both downloads and games off of your console, then tried to reinstall the game again?
  • rfazz's avatar
    rfazz
    5 years ago

    I deleted both versions and now when I try to download again it will not work. As well as all other games. So I have been without the console for a week now. Spoke to Microsoft and they also cannot fix the issue. So your update completely ruined my XBox.  

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