Forum Discussion
UPDATE 8/29: A fix has been rolled out and players should no longer be running into this issue.
Source: *obsolete link removed
Please see the articles below for more information and steps to take to help ensure connectivity:
https://help.ea.com/uk/article/losing-connection-t
https://help.ea.com/article/issues-connecting-onli
https://help.ea.com/article/connection-network-iss
Ports:
360: http://support.xbox.com/en-US/xbox-360/networking/
XB1: http://support.xbox.com/en-US/xbox-one/networking/
PS3/PS4: https://support.us.playstation.com/app/answers/det
Madden 15 specific ports: http://help.ea.com/en/article/what-online-ports-sh
- 11 years ago
I've been having problems logging in to the EA servers since the game has come out. Are there any fixes for this? Occasionally I'll be able to actually log on (to ultimate team, for example), but then I will quickly get an error saying "The EA servers are not available at this time. Please try again later."
This is becoming very frustrating.- Anonymous10 years ago
so frustrated with this game, I wish I didn't by it!
- Anonymous11 years agoI know there was an issue with the ultimate team but mine is still saying the EA servers are not available at this time please try again later... it's 9/1/15 and it's becoming pretty frustrating when the twitter account said it was taken care of and no one else seems to be having this problem.
- Anonymous11 years agoThe head to head works perfectly fine also and no other complaints but the ultimate team is what i bought the game for and I haven't been able to play at all since buying it the night it came out.
- Anonymous11 years ago
Mine too but its 9/1/2014, i am very disapoinnted with madde, the only reason why i bought was there is no ncaa. I miss myplayer and i miss the way the feel was ncaa. I hate that i bought this digital, or i would of traded it in.
I am just hoping that they fix this, maybe i will like UT, but i can not even play anything. Servers are not avail
- Anonymous11 years ago
having the same problem... since before xmas now...have you managed to get an answer yet? Have a very frustrated 11 year old that wants to sell his xbox for a play station haha
- Anonymous11 years ago
Bought Madden 15 last week havent played in a couple of days Now i am unable to connect to any of my EA sports games online. UFC Madden FIFA
all say the same thing "unable to connect to ea servers at this time" Please help im very frustrated ☹️- Anonymous11 years agoNow says "the EA servers are not available at this time" on all games. Any help?
- EA_Barry11 years ago
Community Manager
Origin server status is all green: https://www.origin.com/en-ie/status
Try power cycling your modem/router.
- Anonymous11 years ago
I got the game the day it came out, and haven't been able to connect to MUT since. Every time I click on it, it says that the EA servers are not available. I was on the phone with EA for probably a total sum of about an hour. I say "total sum" because I was hung up on multiple times. We troubleshooted the issue, going through multiple steps on my PS4 and laptop trying to figure out why I cannot connect. Nothing worked. Then, they have me go through a process where I need to edit my router and assign ports to my PS4's IP address. So he tells me to go through all the steps and if it still doesn't work, call back. I went through all the steps, which took me awhile considering I know nearly nothing about internet connection and networks. I think I did everything right, but it still doesn't work. I don't even want to call back... this is ridiculous. I paid $60 for this game and I can't even play all the game modes because EA's servers suck. Plus, it seems like basically half of Madden's trophies are for MUT, so I can say goodbye to trying to get the platinum. On an unrelated point, I'm pretty sure EA just makes their trophies MUT-related to urge players to spend more money. NHL 15 comes out next week, I'm guessing I won't be able to play HUT either? This is just dumb.
- Anonymous11 years ago
I am having the same problem. Ea said the issue is resolved but ever time I enter the Ultimate Team mode I get kicked after 30 seconds to a minute. I keep getting the message that "EA servers are not available at this time. Check back later.....". I know it is an issue with the game because I do not disconnect from the internet, if I restart the game I can get right back into UT only to get kicked again, and all my other EA online games, Battlefield, FIFA work perfectly fime.
Also, I saw that an update rolled out to "fix" this problem reported days ago. My game has not been updated so I don't know whats up. This is very frustrating.
- Anonymous11 years ago
I need to know why i keep getting the message Error The EA servers are not available at this time. please try again later. i have been getting this message for almost two weeks now. i bought the ultimate edition version madden and i cant even play the mode i want. i have a friend that lives right up the block from me and his works fine. please help me figure this out.
- EA_Barry11 years ago
Community Manager
Check the connection and port links in the troubleshooting section here:
- Anonymous11 years ago
i understand EA, that have you to do maintenance on madden 15, but this popped up at 9:00 p.m, and ever since then, ive still haven't been able to sign in. Normally this happens, but only for a short period of time, then it's back to normal, but a whole fricking day, i'd payed for the ultimate edition, plus ea access, and now i can't even open my weekly packs, feeling ultimately ripped off, i can play every other game on my console, but the ea games. need answers, need my madden working!
- Anonymous11 years ago
Same issue. Can't get EA to respond in any way. So great they give us a message board they IGNORE. So we can complain about their product while they do NOTHING for their customers.
Hello EA.... Guess what's happening for '16 if you don't make this right? Not much for you.
- Anonymous11 years agoSame here. Worked just fine yesterday. Today hasn't worked. Same message "the ea servers are not available at this time. Please try again later". Can't get an answer about this either. Called xbox and they don't have one and even called my internet provider and they said our connection is fine. I can't really call ea either so here I am complaining with everyone else and feeling pretty mad.
- Anonymous11 years ago
I could sign into xbox live and play any other game but when it comes to madden 15 its say this error "Ea Server are not Available at this time. Please try again later." Anyone could help me out here i appreciate it.
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