Forum Discussion
I have done that and still the same message across all titles
"The EA servers are not available at this time. please try again later"
games affected
Madden 25
Madden 15
FIFA 14
UFC
all on xbox one
This is worth a try:
Reset the XB1 network card and clear the cache:
- On the console, press and hold the Xbox button until the light behind it turns off (about 5 seconds), which means the console is off.
- After the console has shut down, unplug the power cord and wait 30 seconds.
- Plug the console back in and turn it on using the Xbox button. Power cycling will reset the network card and clear the cache.
- Anonymous11 years ago
Done and still the same result
- EA_Barry11 years ago
Community Manager
A fix was implemented for this the other day: http://help.ea.com/en/article/madden-15-cant-connect-to-ea-servers-message/
Are non-EA games affected? Do you have any XB1 connectivity?
- Anonymous11 years ago
EA Barry,
Not to pick on you but in my case, I have the PS4, it is not a router issue, modem issue, etc. It is a game issue. How do I know? I do not disconnect from the internet, I can exit UT mode and get back in only to get kicked again, and all other games with online, even EA games Battlefield and FIFA work fine. It is specific to Madden 15 and UT mode. This is happening to many many people. Please fix this, or at least let us know that you realize this is an issue and are working on it. I feel like when you guys tell us about the modem resetting, changing ports, router issues it deflects from the issue that it is a game specific problem and not some issue on our end with our hardware.
Thanks
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