"EA servers are not available at this time"

A fix was implemented for this the other day: http://help.ea.com/en/article/madden-15-cant-connect-to-ea-servers-message/

Are non-EA games affected? Do you have any XB1 connectivity?

EA Barry,

Not to pick on you but in my case, I have the PS4, it is not a router issue, modem issue, etc.  It is a game issue.  How do I know?  I do not disconnect from the internet, I can exit UT mode and get back in only to get kicked again, and all other games with online, even EA games Battlefield and FIFA work fine.  It is specific to Madden 15 and UT mode.  This is happening to many many people.  Please fix this, or at least let us know that you realize this is an issue and are working on it. I feel like when you guys tell us about the modem resetting, changing ports, router issues it deflects from the issue that it is a game specific problem and not some issue on our end with our hardware.

Thanks

i got no connection on my madden 15 on xbox one with the ea servers. My internet is at absolute optimal connection...  and at one point when i first got online with it, the ea servers had worked. then one day it started saying "ea servers are down....etc" but not all the time, i could almost trick it into going into my connected career. id do a couple roster moves, and itd kick me. then id go to the main menu and then back into connected careers and it'd at one point, let me back in. but would always boot me before letting me start a game. it'd get to the point where i'd select start game and then kick me from the servers. now i cant even get into the connected career (online of course). its very frustrating, never had an issue like this, read everything there is to read on it, got a wifi extender because i thought it was lack of service, i feel like i've tried it all. and it looks as though there is no one who knows how to fix it. i know the servers arent really down, my friends are all playing it, and its shitty because now they may actually stand a chance against me in madden... given the head start in online play. ive wasted so much time looking into this, please jsut email me @ [edit: email address removed]. last time i tried contacting someone on EA sports they closed my issue right after they opened it. just the worst customer service, a smack in the face. thanks

Murphy McIntyre

have followed all posted suggestions but still no joy.

part of my beef is with the error message, 

"The EA servers are not available at this time.  Please try again later."

See, you read that and you think "it's an EA problem", but they don't bother telling me when "later" is.

But then you ask EA about it and they tell you it's your problem, not theirs.

Dear EA,

Suggest changing the error message to read as follows:

"There's something wrong, but we don't know what it is, we don't really care either because you've already handed your money over for the game."