"EA servers are not available at this time"

I got the game the day it came out, and haven't been able to connect to MUT since. Every time I click on it, it says that the EA servers are not available. I was on the phone with EA for probably a total sum of about an hour. I say "total sum" because I was hung up on multiple times. We troubleshooted the issue, going through multiple steps on my PS4 and laptop trying to figure out why I cannot connect. Nothing worked. Then, they have me go through a process where I need to edit my router and assign ports to my PS4's IP address. So he tells me to go through all the steps and if it still doesn't work, call back. I went through all the steps, which took me awhile considering I know nearly nothing about internet connection and networks. I think I did everything right, but it still doesn't work. I don't even want to call back... this is ridiculous. I paid $60 for this game and I can't even play all the game modes because EA's servers suck. Plus, it seems like basically half of Madden's trophies are for MUT, so I can say goodbye to trying to get the platinum. On an unrelated point, I'm pretty sure EA just makes their trophies MUT-related to urge players to spend more money. NHL 15 comes out next week, I'm guessing I won't be able to play HUT either? This is just dumb.