Forum Discussion

Jordanliz3's avatar
5 years ago
Solved

Ea servers are not available at this time

Tried the work around. Cannot access 80% of madden 21 because of this. Getting very frustrated help please. 

  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @POPOTITOS87 

    Try setting your lineup to the best overall. If that doesn't work, try setting the visuals for your players and coaches to default. Let me know how it goes. Thanks!

28 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @jakemantooth 

    Did you try setting your lineup to the best overall?

    Edit: Just noticed your other post. I checked your account and it's not banned.

  • jakemantooth's avatar
    jakemantooth
    5 years ago

    It let me on long enough to set my lineup to best overall. Then kicked me out when backing out of that screen

  • jakemantooth's avatar
    jakemantooth
    5 years ago

    I’ve spent thousands of dollars buying packs to play this game. Not being able to play is extremely frustrating and not fair. I’m losing out on rewards and chances to play and improve my ranking because of this

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @jakemantooth 

    I'm sorry for the late response. I was off the last few days. Possibly, alternate DNS servers will help. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.