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phitenff's avatar
phitenff
5 years ago
Solved

EA servers unavailable at this time. Try again later - Madden 21

OK, tried all I can think of. "EA servers unavailable at this time. Try again later" (3 months now) Delete and reinstall game. Fix Licenses. Unlink PS4 Accounts. Hardwire vs. WIFI. Hard Boot PS4. Al...
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    Hi, @phitenff 

    Can you try visiting Help.EA.com and make sure you're signed out. Then sign in using the PlayStation Network icon. This feels account related and I've seen this repair connectivity problems when the PSN network is used to sign into the EA servers. 

    Let me know if that worked or not, sorry about the trouble you're having the last 3 months. Servers have definitely been up so we'll need to figure out what is the outlier here. 

phitenff's avatar
phitenff
5 years ago

OK, yeah.....I had been restarting modem and PS4....

I followed your steps: Unplug all and then bring Modem/Router fully back up....then PS4.

Still exact same issue.

Thank you.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

Hi, @phitenff 

Can you try visiting Help.EA.com and make sure you're signed out. Then sign in using the PlayStation Network icon. This feels account related and I've seen this repair connectivity problems when the PSN network is used to sign into the EA servers. 

Let me know if that worked or not, sorry about the trouble you're having the last 3 months. Servers have definitely been up so we'll need to figure out what is the outlier here. 

  • phitenff's avatar
    phitenff
    5 years ago

    So, Yeah....I tried a whole bunch of things at once: checked the linked accounts, did the hard restart, reset my router and wifi, deleted and re-installed the game....etc.....not sure which one did the actual fix...but I'm good now!!!

    Thank you for taking the time to follow up and offer a course of action. Much appreciated. 

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