EA severs suck

So i get kicked from madden ranked matches a lot. which is BS, because i have no problems with massive multiplayer games such as pubg. But nonetheless, I open all my ports, ensure my firewall is down, ensure i’m using a wired connection, etc. all the generic bs ea makes you do bc their servers are trash. I run a UO trace and it’s flawless. Well I get rid of my PC and get a mac, and since I am still experiencing these issues, EA wants ANOTHER (and yes moderator, i’m allowed to use caps occasionally, you can’t delete my post again for that) UO trace. Well guess what, if your the 40% of america that owns a mac, THEY WONT HELP YOU. What kind of customer service and tech support is that? They provide you with a different program to run, and then say the data that program provides is insufficient, and that they aren’t trained to assist any further. So what do i do now EA? Sit on my thumb and stare at a video game that doesn’t work? Thanks SO much for the ‘tech support’ and thanks again for all the tickets you stole while booting me from matches. You have been so helpful in sorting out connectivity issues that i only experience with your game.