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moniteau88's avatar
moniteau88
7 years ago
Solved

Error: A redistributable package (DirectX) was not installed successfully

Error: A redistributable package (DirectX) was not installed successfully. Setup cannot continue.  (4294967287) This is the error  I am getting everytime I try to installed Madden 19 on my computer....
  • moniteau88's avatar
    moniteau88
    7 years ago

    No, it didn't work, I tried it before I went to bed last night.  

    I did eventually get it to work.  I went into the DirectX folder again and deleted all the CAB files, and told Madden to repair itself and this caused the game to download EVERYTHING again and not just to the playable portion like it would normally.  This seemed to fix the problem.  

moniteau88's avatar
moniteau88
7 years ago

I have also tried reinstalling multiple times, so many that I have lost count. To my knowledge, my computer is up to date on all its files for windows. I am also running Windows 10.

I also just tried to steps again but this time I disabled my anti-virus and still same thing as before.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
7 years ago

@moniteau88

It is likely your antivirus is causing this.

Please temporarily disable your antivirus and any other security software and then perform a clean boot: http://support.microsoft.com/kb/929135

Once booted, right click and run the DXSETUP from the Madden 19 install location as an Administrator.

Try to play after that and let us know your results, thanks.

  • moniteau88's avatar
    moniteau88
    7 years ago

    No, it didn't work, I tried it before I went to bed last night.  

    I did eventually get it to work.  I went into the DirectX folder again and deleted all the CAB files, and told Madden to repair itself and this caused the game to download EVERYTHING again and not just to the playable portion like it would normally.  This seemed to fix the problem.  

    • ShadowNinjaJD89's avatar
      ShadowNinjaJD89
      7 years ago

      I have this problem...how do you get madden to repair itself?

      • EA_Barry's avatar
        EA_Barry
        Icon for Community Manager rankCommunity Manager
        7 years ago

        @ShadowNinjaJD89

        Just right click the game tile in Origin and then click Repair.

        Thanks.

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