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Bennyboy21988's avatar
Bennyboy21988
4 years ago
Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...
  • Ssb73's avatar
    Ssb73
    4 years ago

    @EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

Hi, Madden Community.

Thank you for reaching out to us about this error, we'll flag this up to the team and find out more info on what is happening here. We could use your help on this by letting us know of the following details below. If you can reply back as soon as possible with this information we'll pass it up to the team ASAP.

  • Gamertag/PSN ID/Origin ID
  • Platform you play on (PS5/PS4/Xbox Series X, PC)
  • Which game mode are you getting this error in
  • Have you tried power cycling your console and local network (Yes/No)
  • When did you start experiencing this error? Did you always experience it or did it show up after an update? When did it start happening?
bigb0914's avatar
bigb0914
4 years ago

Big-_-B0914

PS4

Pretty much any loading screen and time I go into game modes.

yes

ive had this error message ever since I downloaded the game.

No I cannot edit my avatar at all.

yes I’ve linked to madden mobile before.

if I logon into any other account on my home system and with a different ea account I do not get the error message it is only on this account.

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