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Bennyboy21988's avatar
Bennyboy21988
4 years ago
Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...
  • Ssb73's avatar
    Ssb73
    4 years ago

    @EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

Also, are any of you able to launch the game from a different account on the same console? If you only have one copy of Madden 22, there is an option to share your game to other Gamertags/PSN IDs on the home console. We want to verify this is specific to the account you're experiencing this error on. 

If you are able to launch the game from a different account without the error, can you let us know what happens when go back to your main account? 

Thank you for the help.

Ssb73's avatar
Ssb73
4 years ago

I tried on my brother's PS4 since he has Madden 22 as well, I got the same issue where he does not have any issue whatsoever.  I also took the time to download to my PS4 Pro and the error happened. I primarily play on the PS5

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