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Bennyboy21988's avatar
Bennyboy21988
4 years ago
Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...
  • Ssb73's avatar
    Ssb73
    4 years ago

    @EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

@KiwiRayLewis 

The Yard is not in Madden 22 Mobile yet, but would you be able to download the latest version and login since progression was shared among both accounts to see if that has any positive effect on you editing the Avatar in Madden 22?

Thanks for getting back to us with the details. The team is still looking into this and it seems to be a difficult issue to locate the root cause. We're looking to gather as much information as we can from players here to determine what was done prior to the error to help them with the investigation. 

KiwiRayLewis's avatar
KiwiRayLewis
4 years ago
@EA_Blueberry Still no progress on this issue??

I wish I could say I'm surprised, but it's just another speedbump in the rocky road we have come to know as Madden.
The game is essentially unplayable in this form, at least in the ways that EA markets. There has been ZERO real effort to rectify this issue.

Can you please direct me and the rest of the people on this forum here to the channels where a formal complain can be made?
This lack of result is ridiculous.

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