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Bennyboy21988's avatar
Bennyboy21988
4 years ago
Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...
  • Ssb73's avatar
    Ssb73
    4 years ago

    @EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

Hi, Madden Community.

Thank you for reaching out to us about this error, we'll flag this up to the team and find out more info on what is happening here. We could use your help on this by letting us know of the following details below. If you can reply back as soon as possible with this information we'll pass it up to the team ASAP.

  • Gamertag/PSN ID/Origin ID
  • Platform you play on (PS5/PS4/Xbox Series X, PC)
  • Which game mode are you getting this error in
  • Have you tried power cycling your console and local network (Yes/No)
  • When did you start experiencing this error? Did you always experience it or did it show up after an update? When did it start happening?
TH3GR33NFIR3's avatar
TH3GR33NFIR3
4 years ago

So is there a fix to this ????  I have done everything you can think of or suggest. I feel like I wasted money on this and time if I am not going to be getting the rewards from playing.

xbox Series S

TH3GR33NFIR3

since the day I bought the game approx 28th of October 2021 

all that I have done 

Cycled XBOX

rest modem 

cleared cache 

Nat is Open 

uninstalled and re installed the game 

hardwired to Modem

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