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Bennyboy21988's avatar
Bennyboy21988
4 years ago
Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...
  • Ssb73's avatar
    Ssb73
    4 years ago

    @EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

Thank you for the recent examples we've passed them along. If we may ask for one more valuable piece of information, the team would like to see how you're experiencing this error when you're navigating the game. Can you capture a 2-5 minute clip of you navigating around the game modes for Madden, upload it to a site like YouTube, and provide the link here? 

Ssb73's avatar
Ssb73
4 years ago

@EA_Blueberry  I volunteered to screen record my PS5 playing through Madden 22 PS5 AND PS4. I only really play Ultimate Team, Franchise, and Exhibition. What I have recorded are my common occurrences that I knew I could recreate (Clearly when the game loads even).  I HOPE this makes it easier for this to get resolved as the answer should be clear and I'm really tired of this annoying message to the point of barely playing.https://youtu.be/k3xU7s5Z9WY 

  • JASZ3's avatar
    JASZ3
    4 years ago

    Mine is exactly the same 

  • DTA734's avatar
    DTA734
    4 years ago
    @Ssb73 Yes this is the perfect example I uninstalled the game cause I'm getting tired of waiting but upset I wasted my money can its still not fixed come one ea

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