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Bennyboy21988's avatar
Bennyboy21988
4 years ago
Solved

[ERROR] Unable to retrieve your progression information from EA Servers at this

I have an error message in madden 22 that happens to pop up if I go in or out of a game mode, and when I start up the game, it says [ERROR] Unable to retrieve your progression information from EA Ser...
  • Ssb73's avatar
    Ssb73
    4 years ago

    @EA_BlueberryOMG it's finally gone! Error did not happen and I can edit my avatar!

lilbeeze1's avatar
lilbeeze1
4 years ago

Stayydwn_b

ps4

Face of franchise and trying to edit my madden profile 

yes I powered cycled it 

since I bought the game 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

Thank you for updating us I passed along the info to the team to be aware of. 

  • ninjastar1011's avatar
    ninjastar1011
    4 years ago

    I am still Having this error since AUGUST, at launch for months now can someone please fix it. Or can I atleast have my money back since I can’t even play the game????

  • KiwiRayLewis's avatar
    KiwiRayLewis
    4 years ago
    @EA_Blueberry Another week down... Still nothing?!
    It's been 4 months now.

    I can't work out a) how EA is still allowed to sell this game with a known issue like this and so many people affected by it, with no recompense or accountability

    Or b) how little care or response to this issue there has been.

    I've answered all the things you've asked me to. Jumped through all the hoops, captured game footage as requested.
    The only answer I've ever gotten is "we're looking into it"

    Answers please.
  • bobbers2's avatar
    bobbers2
    4 years ago

    @EA_Blueberry any idea when the rest of us will see a fix I would really like to get credit for all the stuff we need the account for. my info is

    Death_wlkr

    Ps4

    Everytime I log in

    English

    Everytime

  • KiwiRayLewis's avatar
    KiwiRayLewis
    4 years ago

    @EA_BlueberryStill experiencing this issue.

    Any word on a timeline for this fix? I've submitted every piece of possible information asked

    Edit: Wow, the issue is fixed and resolved. Quite a long road, but thanks to the technical team

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      4 years ago
      @KiwiRayLewis wrote:

      @EA_BlueberryStill experiencing this issue.

      Any word on a timeline for this fix? I've submitted every piece of possible information asked

      Edit: Wow, the issue is fixed and resolved. Quite a long road, but thanks to the technical team

      Glad to hear that. Is anyone else able to confirm it's working for them since 12/10?

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Manager rankCommunity Manager
        4 years ago
        @EA_Blueberry wrote:
        @KiwiRayLewis wrote:

        @EA_BlueberryStill experiencing this issue.

        Any word on a timeline for this fix? I've submitted every piece of possible information asked

        Edit: Wow, the issue is fixed and resolved. Quite a long road, but thanks to the technical team

        Glad to hear that. Is anyone else able to confirm it's working for them since 12/10?

        Bumping 

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