Forum Discussion
It used to work until this update happened...ps4 ....external hard drive for me.
I can play squads and solos and challenges just not mut head to head seasons or WL
- EA_Kent5 years ago
Community Manager
Hmm, it's definitely weird that it's only affecting certain game modes. Do you have access to a PC on the same network your PS4 is using? If so, could you try running a UO Trace when you've got the chance? That is a test that will give us a look at the connection between your home network and the servers, so if there's something happening in between we might be able to spot it.
You can find more information on how to run the test over at the EA Help website. Once you have the results please send them to me in a direct message. Thanks!
/Kent
- BruceLeeRoyGlow5 years agoRising Traveler
I've been having this problem since the game came out. On ps4, digitally downloaded, and I only play mut so there's that. I've done troubleshooting to the point where i 100% know it's the game. It happens after I do anything other than h2h too long (i.e. auction house, completing sets, adjusting team). Once it starts I can't play any h2h on mut at all just keep getting the failed to start game. The only sure way I found I can fix this is restarting the game and going straight to a h2h game.
- 5 years ago
Having the same dang issue after EVERY game I run on mut. Sometimes I don't even get access to the game and have to restart immediately. I have to go directly to my h2h aaaaand if I go anywhere else then try it, it does not work.
- 5 years ago
This is ridiculous. I’ve had this problem now for about a week. I pay good money for this game and Ea can’t get it right. Is there a number we can call to get our money back? Fix the problem already!!!!
- 5 years ago
For having so much money as a company it seems they really don't care at all for these players, especially people who do spend there hard earned money on a game that works maybe half the time?, I've started to have this problem on and off and restarting the app after each game seems to be the only thing that works? How is that even possible, down right obnoxious along with the Madden being the worst one is years, This is gonna be the last Madden i buy from these crooks cause the issues are majority of the time on EA's side. Still with that said If anyone finds a way to fix this problem please respond i wont be spending another penny on this game.