Failed to start game Madden 21
Hi i can play Franchsie online but i can’t do any head to head games for MUT or online head to head. it keeps saying Failed to start game. but it search’s for 30 seconds then the message pops up. I d...
Forum Discussion
EA_Kent
Community Manager
Community ManagerHey all,
Thanks for following up on this.
If you're still running into this same error can we try setting a different DNS on your console to see if that makes any difference at all? I've seen similar situations in the past, and using a different DNS can sometimes help.
If you're on PS4 you can change the DNS using the following steps:
1. Open up the Settings on your PS4, then go to Network. From there go to Set Up Internet Connection, and select either WiFi or LAN cable depending on what you're using.
2. Select Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual)
3. Enter the Primary DNS as 8.8.8.8 and the secondary DNS as 8.8.4.4 -- This is the public Google DNS, but if there's a different DNS you would rather use instead that's OK as well.
4. Select Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection
If you play on Xbox follow the steps below to update your DNS:
1. Open up your Xbox Settings, then go to Network.
2. Select Advanced Settings, choose DNS Settings, then select Manual.
3. Enter 8.8.8.8 as the primary DNS, then enter 8.8.4.4 as the secondary DNS. If there's a different DNS you prefer using instead that should also be fine.
Let me know if you're still running into this same error message after that. Thanks again.
/Kent
Thanks! This works everyone so do this! I was having the same problem and this is the only method I have found to fixing it!
What worked for you?
What worked?
For real what did you do that worked?
I wonder what it’s like to have a Playable version of Madden...
So I found a loop hole that helps a bit that doesn’t make you have to shut the whole game off, EA really needs to get there * together because this is absurd, so when you do your h2h or house rules right after you play a game if you can even get to the game as soon as your click search quickly click cancel search then search right back up and it will find you an opponent. Again this is dumb we even have to do this to play a game I know a lot of people who spend there hard earned money on.
