Forum Discussion
5 years ago
@EA_Kent This worked for maybe two games and it went right back to what it was doing before. This is crazy I can’t even play a game on here it’s ridiculous
4 years ago
I am having the same issue on Xbox Series X. It must have been a recent update since it was working a few weeks ago but now I can't get into a H2H game in any mode. I have tried all the connectivity steps and I have deleted and reinstalled the game. I need help here.
- EA_Blueberry4 years ago
Community Admin
I have an X as well. Try all these steps and let me know if it works.
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
How to power cycle your Xbox console:
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console’s power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Clear Mac Address
- Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
- 4 years ago@EA_Blueberry Did all of that. Same error.
- EA_Blueberry4 years ago
Community Admin
@rjtausz What's your NAT type under your Xbox Network Settings?