Failed to start game Madden 21
Hi i can play Franchsie online but i can’t do any head to head games for MUT or online head to head. it keeps saying Failed to start game. but it search’s for 30 seconds then the message pops up. I d...
Forum Discussion
EA_Blueberry
Community Admin
Community AdminI have an X as well. Try all these steps and let me know if it works.
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
How to power cycle your Xbox console:
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console’s power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Clear Mac Address
- Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
@EA_Blueberry Did all of that. Same error.
- EA_Blueberry@rjtausz What's your NAT type under your Xbox Network Settings?
- @EA_Blueberry NAT is Open
- EA_Blueberry@rjtausz Have you tried clearing the saved game data?
Highlight the game in your library and press start>Manage game. Clear the saved game data and try again.
How long are you waiting for a match to start and do you get an error message?
