Hello everyone. This issue should now be resolved. Can you try again and let us know if you're still having trouble? Thanks!
Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
What is your gamertag/PSN ID? n/a
Date/time issue occurred 2/1/2020
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? Monte
Summarize your bug When I play franchise it will not count my win within my franchise. It will only count stats and wins from the box score of what actually happened in 2019. I tried it with the Titans and now the Panthers. It make franchise mode unplayable. You cannot win a game. There are more reports of it on Reddit
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play franchise mode with a team that lost games in 2019
What happens when the bug occurs? Every time you advance the week.
What do you expect to see? If you win the game you should get the win with your stats
PS4 Crash Reporting: Please copy the text you put in the crash report here. n/a
What is the AMD or Nvidia Model Number of your graphics card? n/a
Enter RAM memory size in GB n/a
There is a reddit post with other accounts.
https://www.reddit.com/r/Madden/comments/ex5n2y/franchise_mode_bug/
