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WelshMaestro189's avatar
WelshMaestro189
6 years ago
Solved

[FIXED] CFM Franchise Madden Games Showing As A Loss Even After Winning

Product: Madden NFL 20 Platform:Microsoft XBOX One Which console generation do you have? XBOX One X What is your gamertag/PSN ID? WelshMaestro Date/time issue occurred 3/2/2020 What type of i...
  • EA_Aljo's avatar
    EA_Aljo
    6 years ago

    Hello everyone. This issue should now be resolved. Can you try again and let us know if you're still having trouble? Thanks!

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Thank you for raising this to us.

Have any of you actually finished the season with enough wins (games you actually won) to make the playoffs to help verify whether it's a UI issue with the scoreboard or whether your wins actually aren't counting at all?

We'll need to gather some account examples to send over to the QA team. Please reply back with the following:

  • Xbox Gamertag/PSN ID/Origin ID (PC users)
  • Cloud or offline franchise?
  • If Cloud, please let us know the cloud franchise name
  • What is the record and how many games did you actually win?
  • Were these played all the way to the end by you or simulated?
  • What weeks in the season did this impact
  • Is this an existing franchise or a new one since the latest title update
Menke1's avatar
Menke1
6 years ago

Ps4 Menke2011

Franchise cloud (i play with the eagles) 

From first game in preseason. 

Played them all without simulating. (except for pre season)

Won 3 first games of the regular season but game sais i won 1 with 2 losses although i won them all. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Thank you for the examples. The Madden team has been alerted about this and we'll update the post as soon as possible when we have more information. 

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