Forum Discussion

EA Staff (Retired)

7 years ago

Solved

[Fixed] Madden Franchise bug - unable to advance week

Hey Madden community, Some of our Franchise players have recently ran into an issue where they are unable to advance their week. Our studio team are trying to reproduce this & need your help to g...

EA_Roger
7 years ago
Hey folks,

We recently deployed an update with a fix for this issue and multiple players have confirmed that they are now able to advance weeks in Franchise. Please double check that your game is up to date and try to advance weeks again.

Thanks for all of the information you've provided us to get to the bottom of this and for your patience while we worked on this. If you are still running into this problem please update this thread with any information you think may be pertinent.

Roger.

KevDog1517

7 years ago

Platform: PS4

League Name : KevDog1517_135

PSN ID: KevDog1517

Franchise year : 2026

Cannot advance from week 2-3 without crash.

EA_Roger

EA Staff (Retired)

7 years ago

Hey folks,

We recently deployed an update with a fix for this issue and multiple players have confirmed that they are now able to advance weeks in Franchise. Please double check that your game is up to date and try to advance weeks again.

Thanks for all of the information you've provided us to get to the bottom of this and for your patience while we worked on this. If you are still running into this problem please update this thread with any information you think may be pertinent.

Roger.

Folkgang_12
7 years ago
Having the same issue
xbox one
gamertag is hurtboyzusa
its 2020 and stuck on offseason FA 3. It’s been stuck and it has a locked screen on my rejected contract player tab
OVOxGodsgift
7 years ago
There’s still a advance week glitch. Please drop an update soon to fix this problem please. Thank you.
OVOxGodsgift
7 years ago
@EA_Roger This is on the PS4.
grimmjow1293
6 years ago
Now I’m unable to even play games in franchise mode.
In 10th season. Play Xbox one. When attempting to play a game in franchise mode the game
all together crashes and goes back to
the Xbox one main menu.
truu_amigog1
6 years ago
Is this fixed on madden 20? Have the same issue only two years in on connected franchise
TanMan42
6 years ago
I have run into a similar issue in year 6 of my franchise in Madden 20. I have also seen others with this issue.
daytripper13
6 years ago
Surprise!! Still having the issue. I have an open ticket for a call back by phone. I was promised a call back in 3 and 1/2 hrs. It has been over 4 and no call back yet.
- daytripper13
  6 years ago
  @daytripper13 I'm still having the problem also. EA has promised me a phone call back within 3 and 1/2 hrs. It has now been 4 and 1/2 hrs and no call back. Very sad.
Doboy80
6 years ago
Same problem on PS4. Year 2025 just finished regular season. Nothing under things to do.
jarrekarendsen
6 years ago
So how do I fix this issue on my online Madden franchise? Do I have to just wait like some people were speculating or do I have to restart my system. Or has an update yet to have come out yet. I tried troubleshooting in the franchise like changing commissioners or putting auto advance on but you still need the Things To Do page to be showing options I believe. If you need to get back my email is ([edit: email address removed]). Thank you
ARCNATION55
6 years ago
Having the problem now Xbox one gamer xxMARCUS216xx online franchise with 32 online users year 2 week 10 please help started tonight 🚨🚨🚨🚨🚨