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Anonymous's avatar
Anonymous
10 years ago
Solved

Forgot security answer

I forgot my security answer and need it reset for mut rewards. Can't access email that my ea account is linked to.
  • Anonymous's avatar
    Anonymous
    10 years ago
    @setfreetrave wrote:

    i need someone to contact me about my forgotton security anwser

    Nobody is going to contact you, you have to contact them yourself.

    I thought i was in the other section, the FUT Section, that was my fault.  Resetting your security question often helps if the only problem with your account is that it is locked. To do this, go here and follow the provided instructions::
    http://help.ea.com/en/article/how-do-i-change-my-security-question-and-answer/

    After you do that, try to log in again. If you are still unable to login, contact an in-game EA advisor at http://help.ea.com

Anonymous's avatar
Anonymous
10 years ago

i need someone to contact me about my forgotton security anwser

Anonymous's avatar
Anonymous
10 years ago
@setfreetrave wrote:

i need someone to contact me about my forgotton security anwser

Nobody is going to contact you, you have to contact them yourself.

I thought i was in the other section, the FUT Section, that was my fault.  Resetting your security question often helps if the only problem with your account is that it is locked. To do this, go here and follow the provided instructions::
http://help.ea.com/en/article/how-do-i-change-my-security-question-and-answer/

After you do that, try to log in again. If you are still unable to login, contact an in-game EA advisor at http://help.ea.com

  • Anonymous's avatar
    Anonymous
    10 years ago
    If we knew our old or forgotten security answer we wouldn't be on this forum trying to get helping it. That's the only way the first link you provided would work. Please before you give more information look into our issue and look at what you are recommending to others. It would be great if there was a way to have ea email you a temporary security answer so you can reset it.

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