Franchise cut players

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred 9/16/19
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
Summarize your bug Before starting the 4th season in Franchise mode. The roster is limited to only 33 players instead of 53. It my show 53 players on your home screen, but once you go into the depth chart or rosters, it only shows 33 players. When you try to play a game it won’t let you because of empty roster spots. When you try to add a player, it says you have too many. This issue has been going on for multiple years now.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play Franchise mode up until preseason. Try signing free agents and simulate preseason. After preseason ends, the roster is shrunk to 33
What happens when the bug occurs? Can’t play
What do you expect to see? Error message to add players or cut players
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID?
Date/time issue occurred 9/16/19
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
Summarize your bug Before starting the 4th season in Franchise mode. The roster is limited to only 33 players instead of 53. It my show 53 players on your home screen, but once you go into the depth chart or rosters, it only shows 33 players. When you try to play a game it won’t let you because of empty roster spots. When you try to add a player, it says you have too many. This issue has been going on for multiple years now.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play Franchise mode up until preseason. Try signing free agents and simulate preseason. After preseason ends, the roster is shrunk.
What happens when the bug occurs? Can’t play game or add players
What do you expect to see? Empty roster spots
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌