[Franchise] rookie players picture missing (black cutout)

Dear EA Team,

i just want to inform you about an bug on the Madden 22 PC - Version, which is unfortnatly still current gen , but its fine, anyways.. The bug im talking about is that simply all rookies do not have their player faces in the Menu. There are simply black placeholder.
I saw the Problem in the pc version on many accounts of firend and youtuber. Its an annoying bug which destroys the emersion of the game. Please fix it fast. I know the PC version dont get many Love but i hope u cn fix this bug. In exhibition / play now mode the player faces are visible but not in franchise mode.

Thanks EA Team
Have a nice Release Day Week.

Product: Madden NFL 22
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? mickciarla
Date/time issue occurred August 19 2021
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? All my leagues
Summarize your bug Rookies are missing there photos. Its just black stock photos
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Create a franchise mode and look at the rookies in rosters
What happens when the bug occurs? Black stock photos for all rookies
What do you expect to see? The real life faces
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Basically all rookie players and coaches have black stock photos as there pictures in lineups rosters etc in all my franchise saves but outside of franchise they have their faces in the rosters

Every time I go to upgrade my staff the game crashes and takes me back to the Xbox home screen. Also the game continues to reset my score of the home team to 0 on offline franchise. I do NOT PLAY any other modes of Madden, this is the only one.

Please patch these issues quickly! The game is worthless as it is right now. 

Welcome to the club, my game has been crashing since Tuesday. I haven't been able to play any games yet. 

Will this be addressed with update prior to the beginning of the season? Please put the player images in for ALL players. Totally unacceptable that this has not been done. I don't want to see blank faces - I want to see that actual players.

No create a team and this issue year after year....it's a joke.

Just confirmed that players without pictures in the game do have them in the player rankings database...what gives?