[Franchise] Team Stats and Score Reading Zero (0)
Product: Madden NFL 22
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4 Pro
What is your gamertag/PSN ID? E_Tharp91
Date/time issue occurred 08/13/2021 10:30am
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? Offline
Summarize your bug After completing and finishing out a game in Franchise mode, using Super Sim, the stats on the pause menu and after the game, the stats appear normally. However, once you exit the game and get back to the franchise main menu, the Home Team will show as 0 points scored and also the Home Team will show 0 for all stats in the box score, which causes the Home team to automatically lose.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? When starting the game, choose the 20 minute experience for total control. Once the game is started, back out to the super sim mode and skip to the end of the game (going quarter by quarter or using end of game produced same results). After the game is over, exit the game as normal and the bug should show on the franchise menu.
What happens when the bug occurs? The home team will show a 0 score and 0 stats for that game, even if they scored points/had stat numbers in the game.
What do you expect to see? The stats and score should reflect what is shown in game/at the end of the game.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
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The first game is the only game this issue didn’t occur. I played for about a quarter. Then the issue occurred after every game after that. I tried switching things up by playing some plays, but still got the same result with 0’s for the home team’s score/stats. Away team doesn’t seem to be affected.
[EDIT: slightly modified thread title to improve clarity]
UPDATE (Sept. 2):
this issue has been announced to be solved with the patch presented in Good Morning Madden today (Sept 2nd 2021), see Madden NFL 22 Title Update - September 2nd (ea.com).
please see the most recently provided workaround suggested by @Venjur_1 in this post (thank you!):
This is not a fix for the bug but someone mentioned that you can change the default uniforms and the scores and stats will be correct. I just verified, IT WORKS!!!!!!
I played the same game that for the 3rd time that bugged out on me twice, I changed the both teams uniforms and the correct score and stats were there when I finished the game!
please see here the most recent information provided by @EA_KRAELO about this issue:
@EA_KRAELO wrote:
Hey Franchise Community,
We have heard reports that some players in offline Franchise mode, after their game completes, are seeing that the score for the home team being changed to zero when they return to the main Franchise Hub menu.
Our teams are currently aware of the issue and investigating the root cause of the problem.
Workaround:
For the time being, we are encouraging players experiencing this issue to play in a solo online cloud franchise or online cloud league.
The Madden Franchise Team
EA_Blueberry: Marking this post solved for visibility. We will provide updates on this post below.
https://answers.ea.com/t5/Madden-NFL-Franchise/Offline-Score-Issue/m-p/10646367/highlight/true#M118
