Forum Discussion

ferwells's avatar
5 years ago
Solved

Game chooses Spike Ball automatically during gameplay

Product: Madden NFL 21
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID? ferwells
Date/time issue occurred Every single time i play
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
What is your Franchise League Name? Franchise
Summarize your bug Whenever I successfully make a pass or run play, it skips the abiltiy to choose the next play and automatically selects a Spike Ball option, every single time. I doesn't matter which mode I play. Also, I used a logitech gamepad and just bought a new gamepad thinking it was my old one. But I have the same problem with the new one. I never had this issue with Madden 20. Only with Madden 21. I only have a mouse plugged into my laptop along with the gamepad.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Something is triggering the Spike Ball option.
What happens when the bug occurs? I don't get to select my play, and it only lets me Spike the ball.
What do you expect to see? I expect to see an option of play choices.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? GeForce GTX 1050 Ti
Enter RAM memory size in GB 32GB

Whenever I successfully make a pass or run play, it skips the abiltiy to choose the next play and automatically selects a Spike Ball option, every single time. I doesn't matter which mode I play.
Also, I used a logitech gamepad and just bought a new gamepad thinking it was my old one. But I have the same problem with the new one.
I never had this issue with Madden 20. Only with Madden 21. I only have a mouse plugged into my laptop along with the gamepad.

  • @wurz 

    1. Turn on your PC and launch the Xbox Accessories app. If you do not already have it installed, download the application from the Microsoft Store

    2. Connect your Xbox One controller to your PC. If your controller is wireless, connect it to your PC by using a USB cable or the Xbox Wireless Adapter for Windows. 

    3. With the Xbox Accessories app open, if a controller update is required, a message should pop up saying "Update Required." 

    4. Click "Close" once your controller has updated.

4 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago
    @ferwells Did you purchase an Xbox controller? That is the officially Supported controller for Madden NFL 21 on PC. You may want to check the drivers for your controller to see if they have the latest update, yet we cannot guarantee you could experience compatibility issues if it's not a licensed Microsoft Xbox controller.
  • wurz's avatar
    wurz
    4 years ago

    how do you update the drivers on your controller?

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @wurz 

    1. Turn on your PC and launch the Xbox Accessories app. If you do not already have it installed, download the application from the Microsoft Store

    2. Connect your Xbox One controller to your PC. If your controller is wireless, connect it to your PC by using a USB cable or the Xbox Wireless Adapter for Windows. 

    3. With the Xbox Accessories app open, if a controller update is required, a message should pop up saying "Update Required." 

    4. Click "Close" once your controller has updated.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @EA_Blueberry wrote:

    @wurz 

    1. Turn on your PC and launch the Xbox Accessories app. If you do not already have it installed, download the application from the Microsoft Store

    2. Connect your Xbox One controller to your PC. If your controller is wireless, connect it to your PC by using a USB cable or the Xbox Wireless Adapter for Windows. 

    3. With the Xbox Accessories app open, if a controller update is required, a message should pop up saying "Update Required." 

    4. Click "Close" once your controller has updated.


    @wurz 

    Hey I wanted to follow up this one time to see if you were ever able to fix it and whether these steps helped out. 

    Best regards,

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