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Tilvaltar's avatar
Tilvaltar
Not applicable
7 years ago
Solved

Game crashing after about ten seconds of play

I'm new to Madden 19 and I can't play a match. The Game keeps crashing after about ten seconds of play no matter which settings I choose (stuff on, auto, or off; DirectX 11 or 12...) or which mode I ...
HerrHansi's avatar
HerrHansi
Not applicable
7 years ago

I have the same Problem. After loading my practice or exhibition, it crashes after few secons. 

Tilvaltar's avatar
Tilvaltar
Not applicable
7 years ago

Oh, a new update is incoming. I hope (but don't expect) it will solve my problem.

  • Tilvaltar's avatar
    Tilvaltar
    Not applicable
    7 years ago

    Still crashing ...

    • Tilvaltar's avatar
      Tilvaltar
      Not applicable
      7 years ago

      @EA_Barry, when I was downloading the game and it was "green" I could play it for some minutes. When the download was ready, the crashes began. What is the difference between the on-the-download mode and the full game mode in means of settings?

      • EA_Barry's avatar
        EA_Barry
        Icon for Community Manager rankCommunity Manager
        7 years ago

        @Tilvaltar

        A few more troubleshooting steps:

        • Run your CPU and GPU at stock clock speeds, check for factory overclocking.
        • Run Origin as an Administrator by right clicking the desktop icon
        • Temporarily disable your antivirus (including Windows Defender) and firewall
        • Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135
        • Right click the game in Origin and then Repair
        • Right click and manually run the DXSETUP and vcredist files from your game install location as an Administrator.

        As always, let us know how all of that goes.

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