Forum Discussion
Does your Windows user account have admin rights? Do you see any error message?
http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/
- EA_Barry10 years ago
Community Manager
- 10 years ago
I did, indeed. Several times. Uninstalled it, uninstalled Firefox, reinstalled Firefox. Tried Firefox in safe mode to install the plugin.... nothing works.
- EA_Barry10 years ago
Community Manager
It is very rare that a player has this much of an issue to download and install that plugin.
Just so we are on the same page here:
You download the plugin and run the installation that appears to complete.
Your accounts are linked as per the troubleshooting article I posted earlier.
Using Firefox, you log in at https://www.easports.com/ then click services, Game face.
Help me understand at what part of the process you are having an issue with.
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