Hey everyone,
Can you provide the following info so we can forward it to the team?
- Is the game fully installed when you get this error and do you have open space on your hard drive?
- Do you get this after a power cycle with the console?
- Do you have the game installed on an external hard drive? If yes, does reinstalling on the internal drive fix it?
- Have you tried reinstalling the EA Access app?
- Have you tried restoring the license for the game?
- Do you have anything plugged into the USB slots aside from a controller wire? Does removing the devices fix it?
- If possible, can you load up on a different PSN ID?
- Please provide your PSN ID here
Power Cycle
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.
