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shadowmaru11's avatar
shadowmaru11
6 years ago
Solved

Game Freezes at Title Screen/Menu

Product: Madden NFL 20 Platform:Sony Playstation 4 Which console generation do you have? PlayStation 4 What is your gamertag/PSN ID? shadowmaru_br Date/time issue occurred Jul 25 What type of...
  • xki11mongerx's avatar
    xki11mongerx
    6 years ago

    Finally got help for me changing DNS to googles DNS fixed it

kingkodz12's avatar
kingkodz12
6 years ago

They need to fix this ASAP what a waste off money ea is going down hill

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
6 years ago

Thank you for raising this to our attention. We'll need to gather some quick information to help the Madden studio.

Please reply back with the following:

  • XanderDunn's avatar
    XanderDunn
    6 years ago
    • PSN ID/Xbox Gamertag - xanderdunn
    • Edition type and whether it's digital/physical - physical just the regular edition
    • Are you able to play after unplugging from the internet? - no
    • Does your PS4 have the latest software update,  yes
    • Please attach a UO Trace report (if possible):
    • aweezy1124's avatar
      aweezy1124
      6 years ago
      • PSN ID/Xbox Gamertag. Aweezy1124
      • Edition type and whether it's digital/physical - physical just the regular edition. Physical copy of standard game 
      • Are you able to play after unplugging from the internet? - no
      • Does your PS4 have the latest software update,  yes
      • Please attach a UO Trace report (if possible):
  • d_koehl's avatar
    d_koehl
    6 years ago
    • PSN ID:  little_nibbles10
    • Edition type and whether it's digital/physical:  Standard - Digital
    • Are you able to play after unplugging from the internet?:  Yes but then I can’t play MUT, which is the only reason I bought this game. 
    • Does your PS4 have the latest software update: Yes
  • lightningbb05's avatar
    lightningbb05
    6 years ago

    psn: drewdewitt05

    standard edition digital

    when I disconnected from internet it worked

    yes it has the last update

  • d_koehl's avatar
    d_koehl
    6 years ago

    Any updates? This is ridiculous that I still can’t play the game I dropped $60 on days ago. 

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