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ztVoid's avatar
ztVoid
5 years ago

Game only goes fullscreen on my second monitor

No matter what I do my game wont go into full screen on my primary monitor it only goes full screen on the second one which i use for streaming. I have contacted support and done everything they said...
ztVoid's avatar
ztVoid
5 years ago

did not help

Platinumb_Datsu's avatar
Platinumb_Datsu
5 years ago
@ztVoid This might not work, but no harm in giving it a try. Could you disconnect the cable for 2nd monitor, so that your PC only recognises 1 monitor (your main one). Try keeping the same resolution that you had on your 2nd monitor and check.
  • Platinumb_Datsu's avatar
    Platinumb_Datsu
    5 years ago
    Additionally, you can also try:

    Open Nvidia Control Panel.
    Go to Display > Adjust desktop size and position.
    Locate the scaling option and set it to No scaling and click on Apply to save changes

    Also, if by chance you have Team Viewer running, make sure you quit that application before trying to launch the game.
  • ztVoid's avatar
    ztVoid
    5 years ago

    already tried it did not work either

  • ztVoid's avatar
    ztVoid
    5 years ago

    when i do that it pops with an error

  • ztVoid's avatar
    ztVoid
    5 years ago

    this is the error

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ztVoid 

    When you've got the chance would you mind sharing a DxDiag with us here so we can take a look? For more details on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. 

    Thanks!

    /Kent

  • ztVoid's avatar
    ztVoid
    5 years ago

    will do my bad for the late reply i’ve been busy all weekend 

  • ztVoid's avatar
    ztVoid
    5 years ago
    won’t be home until tomorrow so will provide dxdiag then
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @ztVoid,


    Thanks for sharing!

    Looking through the diagnostics section in the DxDiag I noticed there were some crashes happening with some other programs. Can you try starting up your PC in a Clean Boot to test and see if that makes any difference at all? If this is happening because of something else running on your PC that may help to get around it. 

    For more details on how you can set one up check out the EA Help website. Let me know how that goes once you've had a chance to try it out. Thanks again. 

    /Kent

  • ztVoid's avatar
    ztVoid
    5 years ago
    @EA_Kent did that the first day i had this issue didnt work....
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ztVoid 

    Thanks for giving it a shot. 

    Having two separate video cards in your PC seems to be crossing some wires somewhere. If you don't mind me asking, is there a particular reason you have two different GPUs installed? In my experience multiple video cards installed at the same time usually don't play nice with each other. 

    /Kent

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