Forum Discussion
this is the error
When you've got the chance would you mind sharing a DxDiag with us here so we can take a look? For more details on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.
Thanks!
/Kent
- 5 years ago
will do my bad for the late reply i’ve been busy all weekend
- 5 years agowon’t be home until tomorrow so will provide dxdiag then
- 5 years ago
@EA_Kent got it
- EA_Kent5 years ago
Community Manager
Hi @ztVoid,
Thanks for sharing!Looking through the diagnostics section in the DxDiag I noticed there were some crashes happening with some other programs. Can you try starting up your PC in a Clean Boot to test and see if that makes any difference at all? If this is happening because of something else running on your PC that may help to get around it.
For more details on how you can set one up check out the EA Help website. Let me know how that goes once you've had a chance to try it out. Thanks again.
/Kent
- EA_Kent5 years ago
Community Manager
Thanks for giving it a shot.
Having two separate video cards in your PC seems to be crossing some wires somewhere. If you don't mind me asking, is there a particular reason you have two different GPUs installed? In my experience multiple video cards installed at the same time usually don't play nice with each other.
/Kent
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