Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? Youngbuc02
Date/time issue occurred 9/10
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug **THIS ISSUE IS NOT ON PLAY NOW.** After the game finishes loading a screen pops up saying the trial version is only available for a limited time even though I bought the full version.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Start the game.
What happens when the bug occurs? The screen freezes for a moment before allowing me to press continue trial to get rid of it.
What do you expect to see? this removed.
PS4 Crash Reporting: Please copy the text you put in the crash report here. n/a
What is the AMD or Nvidia Model Number of your graphics card? n/a
Enter RAM memory size in GB n/a
this issue does not occur in play now. It occurs when the game finishes loading. A message stating that the trial version is about to expire and that I should get the full version even though I already bought the game.
