Game will crash if using quick resume

Product: Madden 18
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
Summarize your bug I play long quarters so finishing a game in one sitting is not an option. However the quick resume always bugs out if I use a different function of the xbox. If I play a different game I cant resume the madden game I was playing from before. It just keeps reverting back to the pause menu I left it on after a brief gold glow. Doesn't matter if this is Netflix or a game or even changing the user logged in. offline franchise mode. This bug has been prevalent for the last 3 editions of madden on xbox. but this is the worst I have seen. It litteraly can be duplicated everytime. I do not want to be tied down to finishing a game in one sitting or dictating to all users what we can do on the xbox because I haven't finished my franchise mode game yet. Regrets include buying this on download and pre ordering the x because your company has been made aware of this for several years.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? start a franchise mode offline. play a game. pause it. hit the home button. watch something on Netflix or play a different game or change the user. come back to the game in the quick resume function whether you turned the system off or not and the game is stuck in pause menu. even occurs sometimes if you DONT use a different function of the xbox and try to resume.
What happens when the bug occurs? game stays on pause menu. trying to resume includes a brief gold glow and back to the resume menu. timeouts don't fix it. instant replay wont fix it. challenge wont fix it. even simming a few plays wont fix it. conceding the match will start you over. holding down the power button and cycling the system treats it as if you never played the match you were in and starts you over.
What do you expect to see? fix your bug. We all know your aware of the quick resume bugs on madden for xbox for the last 3 years. That's what I expect to see.
What is your gamertag/PSN ID? gaffybutt
Date/time issue occurred since purchase
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 I play long quarters so finishing a game in one sitting is not an option. However the quick resume always bugs out if I use a different function of the xbox. If I play a different game I cant resume the madden game I was playing from before. It just keeps reverting back to the pause menu I left it on after a brief gold glow. Doesn't matter if this is Netflix or a game or even changing the user logged in. offline franchise mode. This bug has been prevalent for the last 3 editions of madden on xbox. but this is the worst I have seen. It litteraly can be duplicated everytime. I do not want to be tied down to finishing a game in one sitting or dictating to all users what we can do on the xbox because I haven't finished my franchise mode game yet. Regrets include buying this on download and pre ordering the x because your company has been made aware of this for several years.