Forum Discussion

Twitch_A8AR's avatar
Twitch_A8AR
6 years ago

game won't start, how do i change in game settings without being in game

So basically i bought the game and starting playing it and around with the settings, i changed my direct x to 12 though i can only run 11 which i didn't know. Now i can't start the game and get an er...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hi @Twitch_A8AR, 

Let's take a look and see if we can help get you back up and running. 

First, have you had a chance to try repairing Madden 20 in Origin to see if that helps at all? If you right-click on the game in your Origin library you'll see the repair option when the menu pops up. 

Let me know how it goes when you have a chance. Thanks!

/Kent

  • Twitch_A8AR's avatar
    Twitch_A8AR
    6 years ago

    yes i have multiple times, i have reinstalled it multiple times, i have done all the things the agents i talk to tell me and no resoltuion.

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      6 years ago

      @Twitch_A8AR 

      Gotcha. What else have you been able to try so far? I just want to make sure we don't go over the same things again if we don't need to. 

      /Kent

      • Twitch_A8AR's avatar
        Twitch_A8AR
        6 years ago
        @EA_Kent
        i have tried basically everything above, my main question is can i go into the files of the game and modify the game user settings somehow? i had this problem on fortnite and i went into the game user settings and manually changed the directx value or d3

About Madden NFL Franchise Discussion

Playing any other Madden Games? Talk about your experience on our community forums.33,100 PostsLatest Activity: 3 years ago