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Primetimemike21's avatar
Primetimemike21
6 years ago

Getting kicked from online games with a good connection and an open NAT

For about a month or so I can't play more than 10 minutes of an online game. I've already made sure and it isn't my network or Xbox that's the issue. I've been told by an Xbox rep that it's an issue ...
Primetimemike21's avatar
Primetimemike21
6 years ago

I did the power cycle yesterday and no nothing has been added, that’s why it seems so weird that out of the blue I’m unable to play madden online 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@Primetimemike21 

I'm about to head out for the weekend. I'm happy to help with this on Monday though. Something else to check, see if your router has a firmware update available. Also, did you try changing the wireless channel?

  • Primetimemike21's avatar
    Primetimemike21
    6 years ago

    From what I can see yes the firmware is updated. I’ve changed the wireless channel and I’m still having the same issue

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Primetimemike21 

    I think you're best bet is going to be using a wire. It's also possible the increased traffic from everyone staying home is having an effect.

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