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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

Gridiron Notes: Madden NFL 21 Title Update - December 17th

To ensure Madden is the best game possible, scheduled updates are deployed by the Madden Development Team to add features to the game after launch and to tune gameplay based on community feed...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

@FriendlyFire1126 

The fix for Solo Battles above is not related to DNFs, but the inability to play the 13th game. DNFs are caused by a break in connection. If this is the 7th one in 3 months, you're nearly getting one every week so I'd like to get this fixed for you. 

I need you to send me a UO Trace either here (BLOCK OUT THE FIRST 2 IP ADDRESSES FOR PRIVACY) or via a direct message so we can see how your connection is reaching our servers. It's going to show us packet loss, ping variance, and average ping time too. It's possible your connection is being interrupted somewhere when it's bouncing off a server site, so it could be completely out of your control despite having a great connection.

The UO Trace tool can be downloaded via the link below for free from our website:

Connection Troubleshooting

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

deanewebb's avatar
deanewebb
5 years ago
@EA_Blueberry I am unable to play 13th game. Finally have the score to get in top 100 (if get average score on last game). Finished 12th game last night. Logged in today to play 13th game, and not even listed as an option. EA support chat indicated this is known issue and to watch for in game update or twitter... Nashville72

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