Forum Discussion

flentfrom400's avatar
flentfrom400
6 years ago
Solved

Hacked My Ultimate Team

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? KOC_MobbTies
Date/time issue occurred 23 December
What type of issue do you have? Exploit
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Champions
Summarize your bug Somebody Hacked My Account & Sold All My Top Players
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Give Me My Players & All My Coins Back
What happens when the bug occurs? My Players & Coins Were Lost
What do you expect to see? I Want All My Players & Coins Back
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

I Just Want All My Players & Coins Back That Were Sold

  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Hey @flentfrom400. 

    I'm really sorry to hear about what happened to your team. When you've got a chance please reach out to the folks at EA Help so they can take a look. They'll help secure the account and see what they can do to recover the missing content. 

    For more info on how to create a case with them check out the EA Help site. 

    /Kent

6 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @flentfrom400. 

    I'm really sorry to hear about what happened to your team. When you've got a chance please reach out to the folks at EA Help so they can take a look. They'll help secure the account and see what they can do to recover the missing content. 

    For more info on how to create a case with them check out the EA Help site. 

    /Kent

  • UncleanlyBump40's avatar
    UncleanlyBump40
    6 years ago

    Product: Madden NFL 20
    Platform:Microsoft XBOX One
    Which console generation do you have? XBOX One
    What is your gamertag/PSN ID? BOSSFOOTBALL34
    Date/time issue occurred December 29
    What type of issue do you have? Gameplay
    Which mode has this happened in? Ultimate Team
    Which part of the mode? MUT Champions
    Summarize your bug All my good players were gone except my gauntlet 1 and 2 players, and all of my power up players that I powered up were all down to there lowest rating, such as Michael Vick, Ryan Kerrigan, Amari Cooper and more
    How often does the bug occur? Rarely (0% - 9%)
    Steps: How can we find the bug ourselves? By giving me my lost points, coins and players
    What happens when the bug occurs? All my players coins and points disappear and go down
    What do you expect to see? All my players, coins and points back
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    What is the AMD or Nvidia Model Number of your graphics card?
    Enter RAM memory size in GB

    ‌

    My ultimate team was hacked and all my good players were sold and all of my power up players were to the lowest rating, for help I want all my players, coins and points back 

  • flentfrom400's avatar
    flentfrom400
    6 years ago

    They Gave Me Those Players Back But Not The Exact Cards Of Those Players That I Lost. I’m Still Working On Trying To Get Them

  • swaggypae's avatar
    swaggypae
    6 years ago

    My madden team got delete can you help me get my team back 

Recent Discussions