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bankroll_rob's avatar
bankroll_rob
5 years ago
Solved

Head to Head Season

Every time i try to play a head to head season game it just kicks me everytime

  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @yungnlucky, 

    Would you mind if we try running through some troubleshooting steps to see if we can help stop these disconnections from happening again in the future? When you have a chance I'd recommend starting off with the basic connectivity steps over at the EA Help website. 

    If you're still getting kicked after that please try running through the platform-specific steps as well: 

    - PlayStation 4

    - Xbox One

    - PC

    Let me know how that goes when you've got the chance. Thanks!

    /Kent

3 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @bankroll_rob, 

    Which platform do you play on? Have you been seeing a particular error message when this happens? If so, what is the full error? 

    /Kent

  • yungnlucky's avatar
    yungnlucky
    5 years ago

    When I try to play H2H seasons in Mut, it kicks me out every time. It will search for exactly 1:02 seconds before stating that an unexpected error occurred while starting your game 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @yungnlucky, 

    Would you mind if we try running through some troubleshooting steps to see if we can help stop these disconnections from happening again in the future? When you have a chance I'd recommend starting off with the basic connectivity steps over at the EA Help website. 

    If you're still getting kicked after that please try running through the platform-specific steps as well: 

    - PlayStation 4

    - Xbox One

    - PC

    Let me know how that goes when you've got the chance. Thanks!

    /Kent

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