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WOLFKDM's avatar
WOLFKDM
5 years ago
Solved

I’ve had problems playing Madden 21 online

[ Spoiler ] I haven’t been able to play online at all since the MVP edition release every time I try to play ranked or play mut head to head it says failed I have ps plus I have good internet so I k...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi everyone, 

    When you've got a chance can you try resetting the password on your EA Account to see if that helps? Sometimes setting a new password on the account can help out with issues like this. For more information on how to update the password check out the EA Help website. 

    If you're still having trouble after that I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them via Twitter or Facebook as well. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi everyone, 

When you've got a chance can you try resetting the password on your EA Account to see if that helps? Sometimes setting a new password on the account can help out with issues like this. For more information on how to update the password check out the EA Help website. 

If you're still having trouble after that I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them via Twitter or Facebook as well. 

/Kent

Nick58636's avatar
Nick58636
5 years ago

Yea, did the whole password change thing. Tried everything.  How about u guys over at ea stop robbing everyone of their money year after year with the SAME!! broken game every damn year. It is always something. You know what never changes?  Our 65 dollars that goes in ur pocket. How about you give some of us our money back

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